YOUR EXISTING OEM VEHICLE WARRANTY, INSURANCE, AND EMISSIONS OBLIGATIONS
A vehicle modified by the use of performance parts and tuning may not meet the legal requirements for use on public roads. Original Auto Performance makes no claims of compliance unless otherwise
stated on a per-product basis. Use or installation of performance parts and tuning may adversely affect the drivability and reliability of your vehicle, and may also affect or eliminate your
insurance coverage, factory warranty and new OEM part warranty. There is no stated or implied guarantee from Original auto Performance of continued OEM vehicle warranty, insurance coverage,
or emissions compliance, due to the stress placed on your vehicle by performance parts and our inability to monitor its use, tuning or modification.
PRODUCT AND INSTALLATION LABOR
OAP offers a limited warranty against defects in workmanship for all OAP manufactured components as well as technician labor for installation or repair conducted at
the OAP facility in Van Nuys, CA. OAP’s obligation under this warranty extends solely to the craftsmanship of labor or components manufactured by OAP for a period of twelve
Due to the variety of modifications and changes made to cars and/or engines that may affect the performance or durability of related components, OAP’s obligation under this warranty extends
solely to the repair or replacement of parts manufactured by OAP.
OAP’s obligation under this limited labor warranty extends solely to the labor required for the repair of components or systems deemed by OAP to have been damaged as a result of an AMS
employee’s negligence during installation of those components, systems, or existing components and systems.
Labor and Product Warranty EXCLUSIONS
Parts showing evidence of misapplication, abuse, misuse, improper maintenance, neglect, alterations from their original configuration, or failure to follow installation instructions are expressly
not covered by this warranty. OAP reserves the right to make changes to products, or specifications at any time without obligation to modify earlier parts. No person, company, or other
organization is authorized to assume for OAP any warranty responsibility or make binding judgments regarding warranties of any parts, which from time to time may become subject of a warranty
Limited Product Warranty further excludes the following: Transportation and shipping charges, towing and rental car charges, damage to a component or assembly due to installation of replacement
parts with specification(s) that differ in any material respect from the original vehicle manufacturer’s or OAP parts, damage resulting from the modification of an our part, damage
resulting from the use of other manufacturer’s products in conjunction with OAP’ products or systems, damage to clutch or transmission components, maintenance services and parts when replaced
during maintenance such as spark plugs, lubricants, fluids, engine tune-up parts, replacement filters, coolant and refrigerant, mechanical adjustments or repairs which result from normal wear and
tear, drive belts, light bulbs, damage due to the failure to perform maintenance services at the specified intervals or in accordance with the instructions in the owner’s manual from the original
vehicle manufacturer or OAP product instructions, damage attributed to negligence, improper installation, improper treatment contrary to the instructions in the owner’s manual from the
original vehicle manufacturer or OAP product instructions, damage resulting from improper or contaminated fuel, damage to a OAP component as a result of a collision or repair, any
vehicle/products operated and used in a competitive event, custom designed competition parts, incidental and /or consequential damages, including loss of time, inconvenience or loss of the use of
How to file a claim:
To file a warranty claim, OAP must be notified and the vehicle and/or part must be brought to our location within seventy-two (72) hours of discovery of the defect, where feasible. Any
returned merchandise shipped to OAP must be shipped with the OAP issued Return Authorization (RA) number clearly marked on the exterior of the shipping carton or package. Shipping charges to
and from OAP are the responsibility of the customer.
To file a warranty claim, the part must be returned with proof of purchase, the customer name and address, type of car, year, odometer reading, and VIN number, the installation and removal date
of the part, and the date the part was delivered. No claims will be considered without the aforementioned information and the original AMS part. Return freight charges must be prepaid. Collect
charged returns will not be accepted. All parts replaced under warranty will become the sole property of OAP.
Refunds or returns
No refunds or returns on custom parts of any kind.
All returns must be pre-authorized by
All returns must be sent in AFTER
contacting OAP for an Return Merchandise Authorization.
Once that authorization is given the
following form must be filled out before shipping the product back.
Returns must be sent to the address below
All returns must be received by OAP
within 30 days of the date in which the product was shipped
All returned merchandise must be in new,
unused condition and in the original package or box.
Special Order items will not be accepted for
exchange or return unless previously authorized by an OAP representative.
OAP Reserves the right to require a 15%
restocking fee for all returns that are not damaged or incorrect.
7755 Sepulveda blvd, Van Nuys CA 91405 unit 3